Why should I join the the Collectors Circle?
Becoming part of the Collectors Circle means you’ll enjoy more than just updates, you’ll gain:
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Exclusive access: Receive special discount codes available only to members.
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First to know: Get early announcements about upcoming releases, events and workshops before they’re made public.
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Priority collecting: Santhanha’s work is released only a few times a year, often in seasonal series tied to the solstice and equinox. Standalone pieces are also made available between collections and mailing list members always hear first!
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Early release window: Collectors Circle members can secure pieces as soon as they launch, while the general public will only see them in-store 14 days later.
We welcome anyone who shares a love and appreciation for art, whether you’re starting your collection or adding to it.
Prints: How much does shipping cost and how is it calculated?
All prints are shipped directly from The Print Space, and shipping costs depend on your location.
Estimated shipping rates:
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UK: £15
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EU: €15
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USA/Canada: $19
These costs are set to cover shipping and handling, ensuring your print arrives safely and securely. The final shipping cost will be calculated at checkout based on your location.
Note: All prints are sold unframed and unmounted, so you can choose a frame or mount that suits your space.
Will I Get A Certificate Of Authenticity?
Yes. Every Limited Edition print is signed and comes with a certificate of authenticity before it is dispatched, ensuring authenticity and exclusivity.
Will you commission a custom piece?
Santhanha accepts a limited number of private commissions each year. Every artwork is bespoke, created in line with her artistic style and values, with availability depending on studio capacity.
To get started, fill out the form below and select the options that suit you: https://forms.gle/zxxKtJ8j7YcpNAqh9
or email: s.smallnguyen@gmail.com
I see an artwork I like but it’s not available as a print — can I request to buy it as a print?
Yes! If you’d like a print of an artwork that isn’t currently listed, please get in touch. You can either use the contact form on the website or email me directly at s.smallnguyen@gmail.com.
When making your request, please include:
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The title of the artwork
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Your preferred print size
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Whether you’d like the print framed or unframed
I’ll get back to you with availability and options.
How do I check the status and shipping times of my order?
Once your order has been placed, you’ll receive a confirmation email followed by tracking details when it ships. Shipping times vary depending on your location, but you can always follow your order’s progress with the tracking link provided. Please see 'Terms of Service' for further information.
Can I change something in my order?
If you need to make a change, please contact me as soon as possible. Orders go into production quickly with theprintspace, so changes may only be possible if your print has not yet been processed.
What is your refund policy?
Please refer to 'Terms of service' section located in 'Contacts'.
CHARITY WORK ENQUIRIES
If you’d like to collaborate on a charity project, please fill out the form below and select the options that apply: https://forms.gle/vMzpZ9PqZuc6ERwf6
In your pitch, include your organisation’s aim, the event, and the deadlines for artwork completion, delivery, and showcase day.
Santhanha will get in touch soon to arrange a Zoom or in-person meeting to discuss everything in detail.
How will my order arrive?
Original Paintings are shipped using a courier service.
Prints are shipped directly from the lab (The Print Space) and are packaged securely to protect your artwork.
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Flat prints are sent in sturdy board-backed envelopes or rigid packaging, depending on size.
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Larger prints may be shipped rolled in tubes if that’s safer for the format.
You’ll receive tracking information via email once your order has been dispatched, so you can monitor its progress.
How do I collaborate with santhanha or book a workshop/ Experience?
Santhanha takes on creative collaborations and workshops each year. Every project is bespoke and reflects her artistic style and values. Whether it’s a joint project, artwork, or a workshop for kids, adults, or corporate events, get in touch!
Please fill out the form for Collaborations, Workshops or Numerology Reading Enquires: https://forms.gle/vMzpZ9PqZuc6ERwf6
Or email: s.smallnguyen@gmail.com
Is my print framed or mounted?
All prints are sold unframed and unmounted, giving you the freedom to choose a frame or mount that perfectly complements your space and personal style.
I see an artwork I like but it’s not listed as available — can I buy the original painting?
Yes! If you’re interested in purchasing an original painting that isn’t currently listed in the shop, please get in touch. You can either use the contact form on the website or email me directly at s.smallnguyen@gmail.com.
When making your enquiry, please include:
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The title of the artwork
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Any additional details or questions you may have (e.g., shipping, viewing, or payment options)
I’ll respond with availability and further information. You can also browse the online store, where you’ll find a curated selection of both original paintings and limited edition prints currently available to purchase.
WherE can I find my order?
You’ll receive order confirmation and tracking details via email once your purchase has been processed. If you haven’t received these, please check your spam folder or get in touch through the contact page.
INTERESTED IN BRAND COLLABORATIONS
Interested in a brand collaboration?
Fill out the form and select the options that suit you:
https://forms.gle/vMzpZ9PqZuc6ERwf6
Please include any deadlines and indicate whether the company you represent would like to purchase full or partial rights to the work upon completion.
Or simply email your proposal to: s.smallnguyen@gmail.com
DO YOU SELL DIGITAL ARTWORK FILES?
High resolution print files will never be available for purchase or download.
My print has arrived damaged
Please refer to 'Terms of service' section located in 'Contacts'.
How can I find out about your upcoming exhibitions or the art fairs where you will be participating?
Join Santhanha's mailing list for new releases, upcoming events, workshops and updates or follow her on social media.
Will I need to pay customs duties or import taxes?
For international orders, your print will be shipped directly from The Print Space and declared at its full purchase value, as required by law. This means that depending on your country, customs duties, import taxes, or VAT may apply upon delivery. These fees are set by your local customs office and are the responsibility of the buyer.
Unfortunately, neither I nor The Print Space can adjust or falsify customs documents to reduce these charges. We recommend checking your local import regulations if you’re unsure what to expect.